Next to the sports world, no one can beat a cliché or “buzzword” to death better than the world of business. At the end of the day, it’s not about me, it’s about the team and I’m just taking it one game at a time and believe we need to take a proactive approach and close [...]

When a prospect does not fully understand what you are offering or if they don’t believe what you are saying, objections can and do occur. Remember that if a person was not at all interested in what you have to offer, they would not even bother objecting. Sales in and of itself can entail changing [...]

Successful business strategies are the backbone of thriving businesses and highly successful business people. Here are 10 random, yet essential business takeaways that have me thinking as we approach our 18th year in business and I reflect on this past year. Nothing is more powerful than what you can CONTROL in your business. Take inventory of [...]

Dr. Paul Hersey said that “Effective leadership is not ‘different strokes for different folks.’ It’s different strokes for the same folks, depending on their level of readiness for specific tasks.” Have you ever heard a sales manager say something like, “Well this is how I manage and that’s the way it is”? Sometimes, the good [...]

What is the definition of a frontline sales representative? Any team member that interacts with your customers is considered to be on the frontline. This includes face-to-face interactions, phone interactions, and on-line communications. Why is the frontline important to my business? In this increasingly competitive market, it is more important than ever for companies to [...]