Posts Tagged ‘financial performance’

March 17, 2010 - FPG

Implementing monthly goal setting sessions and staying consistent with them will help your team stay motivated and focused on every sales opportunity. The most effective managers utilize the following techniques when setting goals.


1. Make it conversational and collaborative. Involving your sales associates in the goal setting process is critical. Goals that are handed to your team without their input or belief are not worth the paper they are written on. Schedule half-hour meetings with each team member the last week of every month to discuss and set goals.


2. Set the target goal, then discuss the correct dialogues and techniques that will help your sales associates achieve the goal. Allocating enough time during monthly meetings for practice sessions will help your team focus on the appropriate dialogues and build confidence.


3. Set goals in accordance with each individual team member’s motivational driver. In a professional setting people are motivated by one of three things – recognition, incentive, or accountability. Knowing your team members’ drivers will help you steer the conversation more effectively.


4. If possible, base goals on sales conversions and sales per day. This will allow your discussions to be centered on achievable goals and questions. Breaking the stretch goal down on a time basis will also help your team members stay focused.


5. Write it down! Studies have shown written goals always have a higher success rate.


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Orlando, Florida (February 12, 2010) – Frontline Performance Group today announced it has signed a partnership agreement with Integrated Supply Network, Inc., a master wholesale distributor, supply chain service provider and the nation’s largest independent tool and equipment specialist.


Under this agreement, FPG will assist Integrated Supply Network in developing the service and sales effectiveness of its Lakeland, Florida based mobile division call center. Frontline Performance Group’s focus will be centered on improving the division’s financial performance through inbound and outbound service and sales strategy development, and the reengineering of ISN’s sales management program.


“Today’s market demands that companies become more efficient at achieving revenue and profit gains through existing service and sales personnel, while providing superior customer service. Through the implementation of our sales performance system we can help ISN meet these demands by building a holistic culture of performance that will significantly drive their profitability and growth. We look forward to expanding into yet another exciting market segment, adding significant value to ISN and helping them achieve further differentiation as a market leader in the tool and equipment industry,” said Chris Brown, senior vice president of Frontline Performance Group.


For more information on Integrated Supply Network please visit www.isnweb.com.


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