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	<title>Frontline Performance Group &#187; optimizing sales</title>
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	<description>On-Site Sales Management</description>
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		<title>The Pink Sales General</title>
		<link>http://www.frontlineperformancegroup.com/591/the-pink-sales-general/</link>
		<comments>http://www.frontlineperformancegroup.com/591/the-pink-sales-general/#comments</comments>
		<pubDate>Tue, 13 Jul 2010 19:02:55 +0000</pubDate>
		<dc:creator>FPG</dc:creator>
				<category><![CDATA[Announcements]]></category>
		<category><![CDATA[coaching]]></category>
		<category><![CDATA[optimizing sales]]></category>
		<category><![CDATA[recognition programs]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[sales and service]]></category>
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		<category><![CDATA[sales leadership]]></category>
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		<description><![CDATA[Mary Kay Cosmetics has always been a brand synonymous with sales and service. Founded by Mary Kay Ash in 1963, the firm has since expanded into a global cosmetics company posting over $2 billion in annual wholesale sales. The company serves consumers in more than 35 markets worldwide and has over 2 million global independent [...]]]></description>
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		<title>Effective Goal Setting</title>
		<link>http://www.frontlineperformancegroup.com/484/effective-goal-setting/</link>
		<comments>http://www.frontlineperformancegroup.com/484/effective-goal-setting/#comments</comments>
		<pubDate>Wed, 17 Mar 2010 18:21:46 +0000</pubDate>
		<dc:creator>FPG</dc:creator>
				<category><![CDATA[Announcements]]></category>
		<category><![CDATA[financial performance]]></category>
		<category><![CDATA[goal setting]]></category>
		<category><![CDATA[goal setting techniques]]></category>
		<category><![CDATA[goals]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[monthly goals]]></category>
		<category><![CDATA[motivation]]></category>
		<category><![CDATA[optimizing sales]]></category>
		<category><![CDATA[performance potential]]></category>
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		<description><![CDATA[Implementing monthly goal setting sessions and staying consistent with them will help your team stay motivated and focused on every sales opportunity. The most effective managers utilize the following techniques when setting goals. 1. Make it conversational and collaborative. Involving your sales associates in the goal setting process is critical. Goals that are handed to your team [...]]]></description>
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		<title>How much money is your company leaving on the table?</title>
		<link>http://www.frontlineperformancegroup.com/430/customer-touch-point/</link>
		<comments>http://www.frontlineperformancegroup.com/430/customer-touch-point/#comments</comments>
		<pubDate>Tue, 02 Feb 2010 20:28:49 +0000</pubDate>
		<dc:creator>FPG</dc:creator>
				<category><![CDATA[Announcements]]></category>
		<category><![CDATA[business performance]]></category>
		<category><![CDATA[business success]]></category>
		<category><![CDATA[customer contact points]]></category>
		<category><![CDATA[customer interaction]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[customer touch points]]></category>
		<category><![CDATA[frontline]]></category>
		<category><![CDATA[optimizing sales]]></category>
		<category><![CDATA[optimizing service]]></category>
		<category><![CDATA[performance potential]]></category>
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		<category><![CDATA[sales]]></category>
		<category><![CDATA[sales and service performance]]></category>

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		<description><![CDATA[Most companies have four to six customer touch points and related sales opportunities. If you map out all of your customer contact points, you will find that many of them present substantial revenue opportunities, and all of them provide significant service improvement opportunities. Look at each of your customer contact points and figure out what [...]]]></description>
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		<title>Hiring Frontline Associates</title>
		<link>http://www.frontlineperformancegroup.com/418/hiring-frontline-associates/</link>
		<comments>http://www.frontlineperformancegroup.com/418/hiring-frontline-associates/#comments</comments>
		<pubDate>Wed, 20 Jan 2010 19:33:18 +0000</pubDate>
		<dc:creator>FPG</dc:creator>
				<category><![CDATA[Announcements]]></category>
		<category><![CDATA[business performance]]></category>
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		<category><![CDATA[frontline]]></category>
		<category><![CDATA[hiring]]></category>
		<category><![CDATA[optimizing sales]]></category>
		<category><![CDATA[optimizing service]]></category>
		<category><![CDATA[performance potential]]></category>
		<category><![CDATA[right fit employees]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[sales and service performance]]></category>
		<category><![CDATA[sales revenue]]></category>
		<category><![CDATA[staffing]]></category>

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		<description><![CDATA[Hiring the right frontline associates can make or break a business, so it is imperative you know what to look for. Here are a few key attributes qualified individuals should possess: Personality &#8211; A great personality is a must for a job that is all about dealing with people and being able to influence their [...]]]></description>
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		<title>Optimizing Sales &amp; Service Performance</title>
		<link>http://www.frontlineperformancegroup.com/413/optimizingsalesandperformance/</link>
		<comments>http://www.frontlineperformancegroup.com/413/optimizingsalesandperformance/#comments</comments>
		<pubDate>Wed, 13 Jan 2010 15:53:46 +0000</pubDate>
		<dc:creator>FPG</dc:creator>
				<category><![CDATA[Announcements]]></category>
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		<category><![CDATA[frontline]]></category>
		<category><![CDATA[optimizing sales]]></category>
		<category><![CDATA[optimizing service]]></category>
		<category><![CDATA[performance potential]]></category>
		<category><![CDATA[profit]]></category>
		<category><![CDATA[profitability]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[sales and service performance]]></category>
		<category><![CDATA[sales levels]]></category>
		<category><![CDATA[sales revenue]]></category>
		<category><![CDATA[service level]]></category>

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		<description><![CDATA[Defining a theoretical frontline strategy for high profitability is not a difficult thing to do. Getting people to do it, and do it consistently, is. In order to optimize sales and service performance, you must embrace three primary areas of actionable focus: Creating the Right Environment Ensuring the Right Personnel Fit Executing the Right Action Changing [...]]]></description>
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