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	<title>Frontline Performance Group &#187; sales and service effectiveness</title>
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		<title>The Surefire Way to Gain Final Commitment</title>
		<link>http://www.frontlineperformancegroup.com/843/the-surefire-way-to-gain-final-commitment/</link>
		<comments>http://www.frontlineperformancegroup.com/843/the-surefire-way-to-gain-final-commitment/#comments</comments>
		<pubDate>Fri, 07 Jan 2011 22:34:06 +0000</pubDate>
		<dc:creator>FPG</dc:creator>
				<category><![CDATA[Announcements]]></category>
		<category><![CDATA[customer experience]]></category>
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		<description><![CDATA[When a prospect does not fully understand what you are offering or if they don&#8217;t believe what you are saying, objections can and do occur. Remember that if a person was not at all interested in what you have to offer, they would not even bother objecting. Sales in and of itself can entail changing [...]]]></description>
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		<title>The Pressure Cooker</title>
		<link>http://www.frontlineperformancegroup.com/610/the-pressure-cooker/</link>
		<comments>http://www.frontlineperformancegroup.com/610/the-pressure-cooker/#comments</comments>
		<pubDate>Fri, 06 Aug 2010 19:34:04 +0000</pubDate>
		<dc:creator>FPG</dc:creator>
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		<category><![CDATA[sales goals]]></category>
		<category><![CDATA[sales pitch]]></category>
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		<category><![CDATA[visualization]]></category>

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		<description><![CDATA[We have all been there before. There are only a few days left in the month, and you are hanging by a thread to earn a tier payout or hit a sales quota. That sinking feeling, a sense of foreboding, starts to creep in. The pressure is on and you begin to think, &#8220;What if [...]]]></description>
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		<title>Transforming A Business Culture</title>
		<link>http://www.frontlineperformancegroup.com/604/transforming-a-business-culture/</link>
		<comments>http://www.frontlineperformancegroup.com/604/transforming-a-business-culture/#comments</comments>
		<pubDate>Wed, 28 Jul 2010 18:14:38 +0000</pubDate>
		<dc:creator>FPG</dc:creator>
				<category><![CDATA[Announcements]]></category>
		<category><![CDATA[bottom-line results]]></category>
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		<description><![CDATA[One of my more memorable client experiences occurred a few years ago while I was working with a company to improve customer service and ancillary sales. After conducting the initial discovery visits and leading the frontline team through our core seminars, the company experienced an almost immediate and very significant improvement in both service and [...]]]></description>
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		<title>The Pink Sales General</title>
		<link>http://www.frontlineperformancegroup.com/591/the-pink-sales-general/</link>
		<comments>http://www.frontlineperformancegroup.com/591/the-pink-sales-general/#comments</comments>
		<pubDate>Tue, 13 Jul 2010 19:02:55 +0000</pubDate>
		<dc:creator>FPG</dc:creator>
				<category><![CDATA[Announcements]]></category>
		<category><![CDATA[coaching]]></category>
		<category><![CDATA[optimizing sales]]></category>
		<category><![CDATA[recognition programs]]></category>
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		<description><![CDATA[Mary Kay Cosmetics has always been a brand synonymous with sales and service. Founded by Mary Kay Ash in 1963, the firm has since expanded into a global cosmetics company posting over $2 billion in annual wholesale sales. The company serves consumers in more than 35 markets worldwide and has over 2 million global independent [...]]]></description>
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		<title>Walking The Walk</title>
		<link>http://www.frontlineperformancegroup.com/499/walking-the-walk/</link>
		<comments>http://www.frontlineperformancegroup.com/499/walking-the-walk/#comments</comments>
		<pubDate>Tue, 30 Mar 2010 18:51:02 +0000</pubDate>
		<dc:creator>FPG</dc:creator>
				<category><![CDATA[Announcements]]></category>
		<category><![CDATA[frontline]]></category>
		<category><![CDATA[management]]></category>
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		<category><![CDATA[sales and service effectiveness]]></category>
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		<category><![CDATA[sales and service program]]></category>

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		<description><![CDATA[To truly understand the value of your frontline do yourself a favor, go out and work on the frontline for a day. Is it really that easy to balance sales and service? Is it really that easy to keep a positive outlook after five consecutive rejections, three of which came from irate and disgruntled customers? The [...]]]></description>
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		<title>FPG Announces Partnership Agreement with Integrated Supply Network, Inc.</title>
		<link>http://www.frontlineperformancegroup.com/444/fpg-announces-partnership-agreement/</link>
		<comments>http://www.frontlineperformancegroup.com/444/fpg-announces-partnership-agreement/#comments</comments>
		<pubDate>Fri, 12 Feb 2010 16:37:54 +0000</pubDate>
		<dc:creator>FPG</dc:creator>
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		<description><![CDATA[Orlando, Florida (February 12, 2010) &#8211; Frontline Performance Group today announced it has signed a partnership agreement with Integrated Supply Network, Inc., a master wholesale distributor, supply chain service provider and the nation&#8217;s largest independent tool and equipment specialist. Under this agreement, FPG will assist Integrated Supply Network in developing the service and sales effectiveness [...]]]></description>
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